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Terms & Conditions

Terms & Conditions for Payment

  
  1. Limitation of Liability
  2. Mandiri Investasi shall not be responsible for any losses either directly or indirectly, or a third party losses that arises as a result of the transaction conducted by the Customer through the Online Transaction facility, unless Mandiri Investasi has been declared guilty by a final and binding court decision (in kracht van gewijsde) for performing any action that has caused such losses. If the court decision has declared that Mandiri Investasi has performed any action that cause such losses to the Customer, the Customer acknowledge and agree that the indemnity that shall be paid by Mandiri Investasi to the Customer shall not exceed Rp. 1,000,000.- (one million Rupiah).

     
  3. The utilization of Online Transaction Facility
  4. This Online Transaction facility can only be used by the Customer for its best interest and the Customer shall not use this Online Transaction facility to conduct any activity that is prohibited by the law including but not limited to money laundering, thievery, embezzlement, fraud, and any form of funding for terrorism. Mandiri Investasi shall not be liable for any purpose of the utilization of the Online Transaction facility.

     
  5. The Security of the Mandiri Investasi Online Transaction Facility
  6. The Payment Facility is provided through a secure website. However, the Customer acknowledge and agree that the internet transmission and access may not always created a secure and private payment transaction, therefore any message or information that is sent or used by the Customer in the Online Transaction maybe pirated or stolen by an irresponsible third party.

     

      

Terms & Conditions for Web Online users

  
  1. The utilization of Online Transaction Facility
  2.  Any transaction conducted through Mandiri Investasi Online Transaction Facility is subject to the following terms and conditions. PT Mandiri Manajemen Investasi. PT Mandiri Manajemen Investasi (“Mandiri Investasi”) can amend the following terms and conditions without prior notification to the Customer.

     
  3. Customer Information
  4.  Any information that we received from the Customer through the access of Online Transaction Facility from time to tome shall be treated in accordance with the provisions in Privacy Policy.

     
  5. User ID and Password
  6. In utilizeing the Online Transaction facility, the Customer is required to fill his/her/its User ID and password for the purpose of verification with the Customer’s indentity. Mandiri Investasi advise the Customer to not create a password that is related with the Customer’s name, relatives, place and date of birth, address, phone number, identity card number, and passport number. Further, Mandiri Investasi advise the Customer to use a combination of letter and number for his/her/its password. The Customer is fully responsible to maintain the confidentiality and security of his/her/its password, and Mandiri Investasi shall not be responsible for any form of use of the Customer’s User ID and password by an irresponsible party and for any losses arises in respect of the utilization of the Online Transaction Facility by using the Customer’s User ID and password.

     
  7. Representation and Warranty
  8. In using the Online Transaction, the Customer represent and warrant that the Customer is already 21 (twenty one) years of age or more and the Customer has the legal capacity to enter into a contract and also to conduct a transaction with other party without any guardianship. Further, in using the Customer’s User ID and password, the Customer represent that the Customer is the authorized party to log in with the Customer’s User ID and password of his/her/its account.

     
  9. The Accuracy of Transaction Information
  10. Prior to or at the time the Customer use the Online Transaction facility, the Customer will be faced with a confirmation screen where the Customer is responsible for any data that he/she/it fills when using the Online Transaction including but not limited to the number of subscription, redemption, or switching of the Participation Unit of the Mutual Fund that is desired by the Customer. Mandiri Investasi shall not be responsible for any accuracy of the data that is filled by the Customer when the Customer use the Online Transaction facility, and also any losses that arises from the filling of such data by the Customer.

     
  11. The Rights of Mandiri Investasi to Delay, Stop, or revoke the Customer’s Transaction
  12. Mandiri Investasi has the authority without prior notification to the Customer, to delay, stop, or revoke the Customer’s transaction that is conducted through the Online Transaction facility if Mandiri Investasi know or deemed that the Customer’s transaction will be used for the purpose of crime, or if the Customer’s assets was obtained from a criminal act, or if instructed by the authorized authority.

     
  13. The Modification of the Terms and Conditions
  14. The Customer acknowledges and agrees that this terms and conditions can be modified from time to time without prior notification to the Customer. The modification to this terms and conditions may have implication to the utilization of the Online Transaction facility.

     
  15. The Approval of the Terms and Conditions
  16. In conducting the transaction through the Online Transaction facility, the Customer has agree with this terms and conditions and any other provisions contained in Mandiri Investasi website.

     
  17. Governing Law
  18. The utilization of the Online Transaction facility and the this terms and conditions is governed under the law of Republic of Indonesia.

     
  19. Dashboard
    1. The Customer’s risk profile chart as described in Mandiri Investasi online transaction facility is only a reference to identify what type of investment that is suitable with the Customer’s investment character.
    2. The Customer’s risk profile chart as described in Mandiri Investasi online transaction facility cannot be made as a benchmark of the successfulness or certainty of the investment result expected by the Customer.

  20. Subscription Policy
  21. By subscribing the Mutual Fund Participation Unit through this online transaction facility, the Customer represent that the Customer has read and understood the content of the respective Prospectus of the Mutual Fund including but not limited to the existing costs which include the management fee and also the risks by investing into the Mutual Fund as written in the respective Prospectus of the Mutual Fund.

     
  22. Cut Off Time
  23. The Customer understands that the subscription of Mutual Fund Participation Units through this online transaction facility has a different cut-off-time for the usage of Net Asset Value (NAV) compared to the direct subscription due to the lag of time of the online transaction facility system in processing the subscription order. The detail of cut-off-time for the usage of Net Asset Value (NAV) of Mutual Fund Participation Unit through this online transaction facility are as follow:

    1. The subscription order for Participation Unit through the online transaction facility can be made starting from since 11.31 AM H+0, where the subscription on 11.31 AM H-1 up to 11.30 AM H+0 will use the NAV of the Mutual Fund Participation Unit that is announced in the newspaper on the trading day which order is made.
    2. The subscription order for Participation Unit through the online transaction facility after 11.30 AM or Holidays Exchange will use the NAV of the Mutual Fund Participation Unit that is announced on the next trading day.
     

    The Customer understands that PT Mandiri Manajemen Investasi may reject any order for subscription of Mutual Fund Participation Unit through this online transaction facility that is made by the Customer if such order will cause the total investment that the Customer has through PT Mandiri Manajemen investasi exceeds Rp. 100,000,000.00 (one hundred million Rupiah) or more and/or if the Customer has become the customer of PT Mandiri Manajemen Investasi for 1 (one) year or more but yet has made a face to face meeting with PT Mandiri Manajemen Investasi for the purpose of the implementation of know your customer (KYC) principle  in accordance with the applicable regulations.

     
  24. Redemption Policy
  25. The Customer understands that the redemption of Mutual Fund Participation Units can only be done on the basis of the number Units that will be redeemed. PT Mandiri Manajemen Investasi cannot accept any redemption of Mutual Fund Participation Unit on the basis of nominal value.

     

    The estimation result of the redemption of Mutual Fund Participation Unit as shown on this online transaction facility is only for the sake of approximation where the realization of the redemption may be different based on the applicable Net Asset Value (NAV) on the time of the realization of such redemption.

     

    The Customer understands that the redemption of Mutual Fund Participation Units through this online transaction facility has a different cut-off-time for the usage of Net Asset Value (NAV) compared to the direct redemption due to the lag of time of the online transaction facility system in processing the redemption order. The detail of cut-off-time for the usage of Net Asset Value (NAV) of Mutual Fund Participation Unit through this online transaction facility are as follow:

    1. The redemption order of Participation Unit through the online transaction facility can be made starting from 11.31 AM H+0, where the redemption on 11.31 AM H-1 up to 11.30 H+0 will use the NAV of the Mutual Fund Participation Unit that is announced in the newspaper on the trading day which order is made.
    2. The redemption order of Participation Unit through the online transaction facility after 11.30 AM or Holidays Exchange, will use the NAV of the Mutual Fund Participation Unit that is announced on the next trading day.

  26. Switching Policy
  27. The Customer understands that the switching of Mutual Fund Participation Units can only be done on the basis of the number Units that will be switched and only applicable for Mutual Fund which provide switching feature as written in the prospectus of the respective Mutual Fund. PT Mandiri Manajemen Investasi cannot accept any switching of Mutual Fund Participation Unit on the basis of nominal value.

     

    The estimation result of the switching of Mutual Fund Participation Unit as shown on this online transaction facility is only for the sake of approximation where the realization of the switch may be different based on the applicable Net Asset Value (NAV) on the time of the realization of such switch.

     

    By performing the switch of the Mutual Fund Participation Unit through this online transaction facility, the Customer represent that the Customer has read and understood the content of the respective Prospectus of the Mutual Fund including but not limited to the existing costs which include the management fee and also the risks by investing into the Mutual Fund as written in the respective Prospectus of the Mutual Fund.

     

    The Customer understands that the switching of Mutual Fund Participation Unit through this online transaction facility has a different cut-off-time for the usage of Net Asset Value (NAV) compared to the direct switching due to the lag of time of the online transaction facility system in processing the switching order. The detail of cut-off-time for the usage of Net Asset Value (NAV) of Mutual Fund Participation Unit through this online transaction facility are as follow:

    1. The switching order of Participation Unit through the online transaction facility can be made starting from 11.31 AM H+0, where the switching on 11.31 AM H-1 up to 11.30 AM H+0 will use the NAV of the Mutual Fund Participation Unit that is announced in the newspaper on the trading day which order is made.
    2. The switching order of Participation Unit through the online transaction facility after 11.30 AM or Holidays Exchange, will use the NAV of the Mutual Fund Participation Unit that is announced on the next trading day.

  28. Open Account
  29. PT Mandiri Manajemen Investasi will not be responsible for any correctness of the data and information filled by the Customer for the purpose of opening account through this online transaction facility, and by submitting the Customer’s data and information for the purpose of the opening account through this online transaction facility, the Customer fully aware and acknowledge that the Customer shall be fully responsible for any losses or claim that arises against PT Mandiri Manajemen Investasi due to the result of incorrectness of the data and information that is delivered by the Customer to PT Mandiri Manajemen Investasi through this online transaction facility.

     
  30. Enhanced Due Diligence
  31. As regulated under the INDONESIA FINANCIAL SERVICES AUTHORITY REGULATION NO. 22/ POJK.04 / 2014 ON THE KNOW YOUR CUSTOMER PRINCIPLE BY THE FINANCIAL SERVICE PROVIDER IN CAPITAL MARKET INDUSTRY issued by the Financial Services Authority of Indonesia, in addition to the normal registration process, as a financial service provider subject to the said regulation PT  Mandiri Manajemen Investasi is required to conduct an Enhanced Due Diligence process involving a face-to-face interview with new and existing customer(s) whom are categorized in the medium or high risk profiles. The manner of which the risk categorization is determined can be publicly viewed and accessed in the following link:


    http://www.ojk.go.id/Files/201411/1POJKPRINSIPMENGENALNASABAHOLEHPENYEDIAJASAKEUANGANDISEKTORPASARMODAL_1416416307.pdf 

 



Last Update November 15, 2016

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